Start in 1-3 minutes
Enter your name, 40k Login ID, and issue type, then the support team will add you to the callback list
If you want 40k Support, callback now
Dhaka and users across Bangladesh get quick responses from 40k Support; if you have questions about bKash, Nagad, or Rocket, you can request a callback, or directly use 40k Contact.
Download 40k App Start 40k Login
40k Contact Callback Card
Send request in 1 minute
Fast response in Dhaka time
Most calls come quickly between 10 AM and 10 PM; if you have questions about bKash and Nagad, write them as well
Three channels
Help Center, Live Message, and Callback; these three ways provide 40k Help
Support history since 2015
40k has operated since 2015 with 401K+ users, 163+ titles, and 99.6% uptime; this builds trust
Keep card details clear; the more specific the issue, the faster the answer will come
Support statistics and quick information
Four numbers, at a glance
Rating 4.6/5
This average comes from 32,557 reviews; new users see the support replies first
401K+ active users
Such a large user base means the responsive help system is regularly used
163+ Titles
Game list, account questions, and different types of technical issues
Launched in 8
For players in Bangladesh, the communication language is simple, and steps are short
Response Time
Wait times vary by day
| Time of day | Average Wait |
|---|---|
| 8 AM to 12 PM | 58 minutes |
| 12 PM to 6 PM | 815 minutes |
| 6 PM to 12 AM | 37 minutes |
| Holidays | 1018 minutes |
Callback is usually faster at night, and if the network is weak, send a short message first
Alternative contact
Three paths, same goal
Help Center
Common questions, 40k App setup, and 40k Login issues here first; answers are short and helpful
Profile Message
When you log into your account and send a message, there will be a ticket number, making follow-up easier
Payment Support
If you have issues with bKash, Nagad, or Rocket, send a screenshot; Dhaka users do this more often
Rules for a 3-step callback
Very easy, very fast
Step 1: Write subject
Problem, account number, and preferred time
Step 2: Choose Channel
Help Center, Message, or Callback— whichever is convenient
Step 3: Get answer
The team will call or message back after reviewing your
Three common questions about callbacks
When does the callback come?
Most requests are captured within 515 minutes; at night it is often faster.
Is bKash and Nagad text needed?
Yes, specify which wallet you used; 40k Support can understand quickly.
Where is 40k Help?
Help Center, profile messages, and this Contact page are used.
Finally download the 40k App, and if needed, use 40k Contact again.